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First step towards creating a sphere
Frequently Asked Questions
1. What kind of photos can I submit for my personalized bauble?
1. What kind of photos can I submit for my personalized bauble?
You can submit any photo you like: pets, babies, couples, families, pregnancies, etc. A well-lit, sharp image is best—this allows us to engrave the image into the crystal with great detail and clarity.
2. How can I place my order?
2. How can I place my order?
It's easy: You select the desired quantity, upload the photo you want engraved, add the item to your shopping cart, and follow the steps. We'll take care of the rest, ensuring your bauble is perfect and shipped as quickly as possible.
3. How long does delivery take?
3. How long does delivery take?
We ship quickly from our studio, and depending on the country, your bauble will arrive within a few days. Once your order is ready, you'll receive a shipping confirmation with tracking information.
4. Is the wooden base included? Does the ball light up?
4. Is the wooden base included? Does the ball light up?
Yes, each bauble comes with a wooden base. The base is equipped with LED lighting that gently illuminates the motif inside—a beautiful, magical effect.
5. What happens if my ball arrives damaged?
5. What happens if my ball arrives damaged?
We package everything very carefully, but if your ball arrives damaged, don't worry! We'll replace it free of charge. Just send us a few photos of the damage within 48 hours of receipt.
Testimonials
Unforgettable memories
"Your most precious memory, forever immortalized"
We're confident you'll love your Infiniteball. If for any reason you're not 100% satisfied, we'll give you a full refund—no questions asked.